There are a number of settings available on a signage device. These can be accessed from the Devices section in Director. You need to have Device Viewer and Device Manager permissions to change settings.
There are a number of settings available on a signage device. These can be accessed from the Devices section in Director. You need to have Device Viewer and Device Manager permissions to change settings.
In general they should be left at their defaults. However, if you need to customise the behaviour of a device, the settings and their purpose are listed below.
Description
This can be a ‘familiar name’ for the device, used mainly to distinguish it from other devices. It can be helpful if the description indicates the precise physical location of the device e.g. ‘Far left screen’, ‘Reception top’, ‘Canteen till’.k.
Site
The site where the device lives.
Zone
The zone where the device lives. The site and zone determine which signage the device will play.
For legacy players, this is the amount of time (in seconds) that the device will wait between asking the SignStix<sup>®</sup> server whether there is new signage to play. In general this should be set to 60 seconds, but it can be set shorter for demonstration purposes.
Download Interval
For players at version 2.7 (Python) or higher, this setting is not used as the player adjusts this interval dynamically in response to its environment. For example, the player uses a short interval when its configuration or signage is being changed (to provide good responsiveness), and a longer interval when there is less activity.
Network Watchdog
This is a feature that tries to maintain the device’s network connection. The device will attempt to keep its ethernet connection active if an ethernet adaptor is plugged in. Otherwise it will attempt to keep its WiFi connection active.In general, this feature should be enabled. It should be disabled in the case where a device has a built-in ethernet interface and you want to use a WiFi connection.
Scheduled restarts
When this is enabled, the Player will restart itself once every 24 hours. This is recommended for freeing any system resources.
Restarts At
Assuming scheduled restarts are enabled, this is the time of day when the Player will be restarted. By default it is set to 4am.
Screen Rotation
This can be used to rotate the signage to match the orientation of the screen.It is only relevant when the screen has been mounted on its side in a portrait orientation.
Draw At Top Left
The Player will try to display a sign as large as it can while preserving the aspect ratio. If the aspect ratio of the sign differs from that of the screen then there will be black areas at the sides or at the top and bottom.Enabling this option will force the signage to appear at the top left, regardless of the aspect ratio.
Max Frame Rate
This puts a cap on the number of frames that the Player will attempt to generate each second.Reducing the rate will reduce the operating temperature of the device (which may be important depending on its installation environment), at the expense of animation quality.
Overlay Diagnostics
When enabled, the various status messages that the Player generates are overlaid onto the signage. This is only relevant for SignStix<sup>®</sup> engineers.
Save Errors
When enabled, the most recent error and warning message will be saved to the device storage. This is only relevant for SignStix engineers. In general, this option should be disabled to reduce wear on the storage.
Download Progress Bar
When enabled, a green progress bar at the bottom of the screen indicates how far a signage download has progressed. The bar moves in steps as each file finishes downloading, so it is normal for it to seem to pause at various points.
Error Marker
When enabled, a small red square will appear at the top right of the screen when an error (such as network failure) occurs. This is only relevant for SignStix engineers.
Statistics Overlay
When enabled, certain statistics are displayed at the top right of the signage e.g. device ID, current frame-rate, internal temperature. This is usually only relevant for SignStix engineers.
Broadcast
When enabled, this makes the player periodically broadcast its IP address, for a local third-party system to detect. In general it should be disabled.
Broadcast Port
This is the port on which the Player will broadcast its IP address (if the Broadcast option, above, is enabled).
Overlay Source
Text overlays allow certain pieces of text information to appear on top of the signage. This option determines the source for that text information:
Overlay Params
Currently this is only relevant for QMatic integration. The URL of the local QMatic system should be entered here.
Overlay Prefix
This prefix is added to the front of any text produced. For example, if the text from QMatic is ’5′ and the prefix is ‘Till’, then the overall text produced will be ‘Till 5′.
Overlay Suffix
This suffix is appended to any text produced. For example, if the text from QMatic is ’5′ and the suffix is ‘Please’, then the overall text produced will be ’5 Please’.
Overlay Alignment
This determines where a text overlay will appear on the screen. It is only relevant when the text is short and does not occupy the full width of the screen.
Overlay Duration
This is the number of seconds that a text overlay will be shown before it fades out.
Overlay Generate Speech
When enabled, the device will generate (via its HDMI output) the spoken audio equivalent of the text overlay displayed.
Overlay Speech Prefix
This prefix is added to the spoken version of any text produced.
Synchronisation Method
The devices in a video wall need to synchronise with each other so that they show the correct content at the right time. This setting is the method used to achieve that synchronisation.
Synchronisation Tag
This is only relevant when signage devices are being synchronised with each other using a master-slave approach e.g. in a video wall.
In general, the master and slave devices need to be in the same zone. This allows the devices to synchronise with each other and play (their portion of) the same content.
However, it is also possible to synchronise a group of devices in different zones playing different content, providing that the content assigned to those zones has exactly the same duration. This means that the number of frames in the corresponding signs must be the same, and the durations of any videos involved must be the same. This scenario is known as ‘cross-zone synchronisation’.
As an example, suppose that:
As long as Signs R and T have the same duration, the walls can be synchronised with each other as follows:
The master and slave devices with the same Synchronisation Tag will now act like a group and synchronise with each other, regardless of the zone they are in.
Please note that:
NTP Server
This is only relevant in the case of a video wall where the synchronisation method is set to ‘NTP’. The device will attempt to query standard NTP (Network Time Protocol) servers to find out the current time. If access to those servers is blocked by your IT department, the choice of NTP server can be overridden here.
Video Wall Enabled
When enabled, this device is treated as a single panel within a larger video wall. Each device is given its own width, height and position in terms of the coordinates of the wall. The units for these coordinates (e.g. cm, metres, inches) are not important, providing they are used consistently in the settings.
Panel Left
The left coordinate of this panel within the wall.
Panel Top
The top coordinate of this panel within the wall.
Panel Width
The width of this panel.
Panel Height
The height of this panel.
Wall Width
The width of the overall wall.
Wall Height
The height of the overall wall.
Allow 3rd-Party Updates
When enabled, third-party tools can potentially update the images within a sign dynamically. Usually this should be disabled.
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